Shipping & Delivery
We try our best to ship goods to you as soon as possible. We ship the order within 4 to 5 working days from the order placement date or otherwise as mentioned for the product. Since all our products are handmade and some made to order, there many be some delay in shipping, Should this happen, we will keep you informed by email..
Shipping within India is FREE for all orders. For International Shipping charges are calculated at the time of check out. The buyer is liable to pay custom duty (if any) directly to the courier partner, custom duty is country specific and we have very little control on it.
Once the packet is shipped it takes around 4 to 5 days to reach you.
Privacy & Security
Your Privacy is significant to Chidiyaa. We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. Most importantly, this policy describes other important privacy policy topics.
Returns & Replacements
Our products are handmade and may have certain irregularities in the pattern which only adds to its beauty. Nevertheless in the rarest case if you wish to return our product below is the process.
In the unlikely event that your merchandise arrives damaged, or there is an issue in size you should email us the details along with a picture within 48 hours of receiving your order.
On confirmation over email from us, reverse pickup will be arranged.
We will replace the returned item or issue a refund for cost of the product to the credit/debit card used for online shopping. Shipping charges of 300/- will be applicable incase of return or exchange.
Return & Replacement is not possible for International Orders
ITEMS ON SALE AND ITEMS BOUGHT IN STORE/EXHIBITIONS ARE NOT ELIGIBLE FOR RETURN/EXCHANGE ONLINE
PRODUCTS FROM LOVE DESPITE COLLECTION ARE NOT ELIGIBLE FOR RETURN/EXCHANGE
